How To Cancel An Apple App Purchase

[GUIDE] : How do I cancel a payment on the Apple Store?

Cancel a payment on Apple Store involves managing its subscriptions with the exception of one-off purchases such as those inherent in the fictitious money used in the games offered.

Returning to these subscriptions, you should know that their renewal is automatic until the subscriber terminates. These are essentially your subscriptions to Apple Music, Apple News, subscriptions to newspapers or magazines, subscriptions linked to content or services such as Spotify, Netflix, Hulu, etc.

Cancel a subscription on an iPhone, iPad, or iPod Touch

Already, you should know that for the free trial periods or at a promotional price, it is necessary to cancel the subscription no later than 24 hours before the renewal date. Otherwise, automatic extension is required.

So, to cancel the subscription on an iPhone, iPad or iPod Touch, you must:

Access settings and get to your Apple ID, then to iTune Stores and App Store.
We must then click on "Apple ID" to be able to access the option "Display Apple ID".
It will then be necessary to proceed to the authentication, then click on "subscriptions".
By touching the subscription to manage, i.e. to cancel, different options will appear and allow you to choose the one that allows the termination.
Cancellation will interrupt the subscription at the end of the current billing period.

Cancel a subscription on Mac and PC

For cancel a subscription on Mac or PC:

You have to start with open iTunes or otherwise, sign in using your Apple ID.
In the menu bar at the top of the screen or iTunes window, you will find the tab "account", then "see my account".
Of the, you can enter the settings section and click "manage", an option to the right of "Subscriptions".
For each subscription to cancel, you will have to click the option "modify", then enter the relevant option in particular, "cancel subscription".
The latter will once again be stopped at the end of the last billing period, or the current billing.

Other information to know to cancel a payment on Apple Store

You should know that tvOS Apps subscriptions can only be changed on your Apple TV. The subscription management will then have to go through a computer or an iOS device.

It is done by accessing "Settings", then by selecting "Accounts", then "Manage subscriptions".
The subscriber will then access his subscriptions and can select the option "Cancel subscription".
Finally, in order to choose the right time to cancel your Apple Store subscriptions, consult the billing dates and the amounts withdrawn on these occasions from the purchase history.

How to get a refund for an accidental purchase on the App Store

Get a refund from Apple after accidentally validating a purchase or subscription from the App Store.

Unintentionally validating a purchase from the App Store or an in-app purchase can happen faster than you might imagine. On iPhones equipped with Face ID, the validation of a purchase requires prior user action. The latter must press the side button twice.
On the other hand, for iPhone users equipped with the only Touch ID sensor, the simple fact of touching the fingerprint sensor may be enough to validate the payment of a purchase or a subscription, on the App Store. , or within an application. Fortunately, in the event of an accidental purchase, Apple offers the possibility of being reimbursed by following a few very simple steps.

1. Access your purchase history

Open a web browser (Safari on your iPhone or iPad) and go to the page reportaproblem.apple.com. Sign in with the Apple ID you used for the purchase you want a refund to access your history. Apple offers the option to request a refund within 90 days of purchasing an app or in-app purchase.

2. Report a problem

Find the purchase you want a refund for and tap Report. In the Select a problem drop-down menu, choose one of the options offered by Apple, and complete your declaration by describing your problem in the field provided. Then press To send.
Depending on your explanations, Apple may proceed directly to a refund of the purchase, refer you to the developer of the application, request additional information, or simply refuse your request for a refund.

Prevent accidental in-app purchases by disabling the feature in iOS

If you are worried about accidentally validating in-app purchases, it is entirely possible to disallow them. To do this, you must activate the function Screen time in the Settings from iOS, then in the menu Content and confidentiality restrictions, activate them Restr. cont. & conf.. Then enter ITunes and App Store purchases then in Integrated purchasings, and choose Not to allow.

You can also turn off the use of Touch ID for verification of purchases in the App Store by going to Settings, Touch ID et Code then deactivating the option iTunes Store and App Store.

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How to cancel or get a refund for an App Store purchase

If you have problems with an app purchased from the App Store or iTunes, it is possible to request a refund from Apple. For the request to be successful, it is important to have a valid reason. The possibility of being reimbursed for an application on the App Store is not the ideal way that allows someone to use an application for a while without ultimately paying for it.

You bought a game or an app from iTunes or the App Store only to find out a few moments later that it was a choice error, or that the purchased app did not live up to the promise of the app. 'editor. There is a way to get a refund or cancel the purchase.

How to cancel a purchase on the App Store or iTune Store?

There is no button or link to get a refund for an app, game, or in-app purchase. In the event of an error or problem encountered following any purchase, you must send a refund request to Apple which will follow up after the case has been studied. To send a cancellation or refund request, follow these steps:

Go to the reportaproblem.apple.com page. You need to sign in with your Apple ID that was used to make the purchase you want to refund.
Then you access the history of the last purchases made on the store.
You have the option to request a refund within 90 days of the purchase (app, in-app purchase, etc.).
In the history, identify the purchase for which you want to request a refund then press Report.
Press on Select a problem from the drop-down menu and choose one of the options displayed on the screen.
Then, explain your problem as clearly as possible in the field provided and press To send.

If your request is convincing, Apple will issue a direct refund for the purchase. He may also decide to refer you to the developer if he deems it necessary for you to find satisfaction. The third possibility is that your request is not considered relevant. In this case, your refund request is simply rejected.

App Store: how to get a refund?

Do you regret the purchase of an application or a music, made on one of the Apple services? Here's how to request and get a refund

On the Apple Store, there are a plethora of paid and free apps, with in-app purchases. These often lead to a hefty bill, especially if your iOS has fallen into the hands of one of your cherubs.

Without even talking about children, it can happen that we buy without great conviction a song on the iTunes Store, or that we download a paid app that does not meet our expectations …

Good news, in some cases and upon request, Apple can return money from unintentional transactions. However, be aware that the brand imposes a withdrawal limit of 90 days maximum, and that it does not accept a refund for items already used.

In this tutorial, we explain how to proceed with your refund request through the Apple Store, Music and iTunes.

Get a refund via iPhone or iPad

To get your money back through your iOS or iPadOS after a purchase made in error, follow these 5 steps:

On Safari, go to reportaproblem.apple.com, and sign in with your Apple ID.
Select the tab of your choice between All, Music, Films, TV shows, Applications and Books.
Click on to report a problem.
Go to Select a problem to justify the reason for your request.
Click on To send.

You should then receive your refund within days of submitting your claim, provided it is approved by Apple.

Get a refund via iTunes or Music on PC and Mac

If you're on a Mac or PC, you can apply directly from the App Store or iTunes, through Apple's music player.

Open iTunes/Music on your PC or Mac.
Click on Account → See mon account.
Enter your Apple ID.
In the section Historical of shopping, click on Display.
Next to your app, click Plus, then go to Report a problem.

At this point, you will be taken to a new Report a Problem window and be prompted to log back into your account.

Click on the drop-down menu To select a problem and select I would like to request a refund.
Fill in any additional information in the text field.
Finally, click on To send.

Obtain a refund via your internet browser

If you're using macOS Catalina, which you don't have iTunes, or just want to avoid using Apple's Music utility, here's how:

Go to reportaproblem.apple.com and sign in with your Apple ID.
Select the tab of your choice between All, Music, Films, Emissions from television, Applications and Books.
Click on Report.
Go to Select a problem. If desired, also indicate the reason if necessary.
Click on To send.

Restrict in-app purchases

To prevent you or a family member from accidentally purchasing an item, we suggest setting up Screen Time feature. To do this :

On your iOS, go to Settings → Screen time.
Touch Enable Screen Time.
Tap on Carry on and choose between the options This iPhone is mine or This iPhone is not mine.
Go to Content and confidentiality → Activate the restrictions.
Touch ITunes and App Store purchases.
Select Integrated purchasing → Born not to allow.

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